Sheila listened to us as we were not sure as to where we wanted to travel. She planned an itinerary that went beyond our expectations. WE look forward to working with Sheila for future travel adventures.
Retirement traveler
Oxford MI
Cathey Jo has been my travel agent for many, many years. She has provided a 5-star experience with every trip I have been on. She goes above and beyond to make sure every detail is handled and if something comes up she immediately steps in to handle any situation to my complete satisfaction!
Dawn
Gilbert, Arizona
The Royal Ballroom Dance Cruise is the name I have on file. Shelly Fogelman has taught to me why I should be loyal to Royal when it comes to servicing my dancing group. There are many hats you have to wear when you take on a project which accommodates 20-50 people per dance cruise; flights, hotel prior to cruise, transportation from airport to hotel to ship to airport, reserving a private room for dance classes for only our group and Shelly always has sent us a bottle of wine to our cabin to start off our cruise.
All I can say is that Shelly works really hard to keep my clients happy. And when they are happy my job goes so much easier and I am happy
Every trip is designed to be "the best trip of our lives"
With that said, I only have thoughts of how difficult it is for an agent to consistently receive great ratings
Dance Director
Bloomfield Hills, Michigan