Sandie sets the bar for travel agents. She is locally-based, very professional, extremely knowledgeable about all aspects of travel, always works to get me the best prices regarding options, works tirelessly and returns my phone calls/e-mails in a timely manner. She has my back when there is an issue with my travel plans and resolves it to my satisfaction. She also watches my travel plans, so if there is an opportunity for a better or cheaper plan, she contacts me. In addition, she is a lovely woman who is a pleasure to work with. She has been my travel agent for 20+ years and her work is flawless!
Lexi918
Royal Oak, MI
From the first thought of our trip to discussions afterward I am always happy to speak with Christine. She takes your ideas, has her ideas - which are really great, works hard for you to get best value consistently and constantly. Guides you every step of the way. Follows up afterward to make sure all went as planned. Is a joy to speak with Christine. I have never met her in person, we are states apart, but how lucky we are to have her in our travel corner!!
Betsy
Hamden, CT
The Royal Ballroom Dance Cruise is the name I have on file. Shelly Fogelman has taught to me why I should be loyal to Royal when it comes to servicing my dancing group. There are many hats you have to wear when you take on a project which accommodates 20-50 people per dance cruise; flights, hotel prior to cruise, transportation from airport to hotel to ship to airport, reserving a private room for dance classes for only our group and Shelly always has sent us a bottle of wine to our cabin to start off our cruise.
All I can say is that Shelly works really hard to keep my clients happy. And when they are happy my job goes so much easier and I am happy
Every trip is designed to be "the best trip of our lives"
With that said, I only have thoughts of how difficult it is for an agent to consistently receive great ratings
Dance Director
Bloomfield Hills, Michigan