Extremely knowledgeable, attentive, and thinks strategically
Roger
Grosse Pointe Park
Jeanine was incredibly friendly and helpful from the beginning of the experience. When we first came in, she immediately began to look into what would best fit us, and made sure that to work out what was best for our trip. When the pre-determined packages were not able to work with what we wanted to achieve, Jeanine began to create a customized plan that made everything much easier. She was able to find great locations with the best deals possible, and chose tours that had reputable companies. Before resorting to this, she made every attempt to look for the pre-made tours in order to save us money. Once the entire plan was made, she suggested various tips and ideas, as well as additional tours that fit incredibly well with the purpose of our trip. Without her, the trip would not have been anywhere near the excellence that we experienced. Jeanine was so kind and helpful, and worked wonders with the tight deadline we had, also managing to get everything within our budget.
C.B.
Bloomfield Hills, MI
The Royal Ballroom Dance Cruise is the name I have on file. Shelly Fogelman has taught to me why I should be loyal to Royal when it comes to servicing my dancing group. There are many hats you have to wear when you take on a project which accommodates 20-50 people per dance cruise; flights, hotel prior to cruise, transportation from airport to hotel to ship to airport, reserving a private room for dance classes for only our group and Shelly always has sent us a bottle of wine to our cabin to start off our cruise.
All I can say is that Shelly works really hard to keep my clients happy. And when they are happy my job goes so much easier and I am happy
Every trip is designed to be "the best trip of our lives"
With that said, I only have thoughts of how difficult it is for an agent to consistently receive great ratings
Dance Director
Bloomfield Hills, Michigan